Build a credible website that gives each enquiry a clear next step
WordPress websites for UK startups and SMEs, with practical enquiry capture, routing, acknowledgement, scheduling or structured intake where required. Every project is defined, built, tested and handed over against an agreed scope.
WordPress delivery · Clear enquiry route · Defined workflow options
Help visitors understand, decide and contact the right person
A useful business website should explain the offer, answer important questions and make the next action obvious. Enquiry automation can then reduce avoidable copying, forwarding and delay.
Clarify the offer
Organise services, sectors and calls to action around the questions prospective clients are likely to ask.
Build credibility
Use clear company information, delivery explanations and approved evidence without unsupported claims.
Capture useful details
Collect the information needed to understand an enquiry and provide an appropriate next step.
Route and measure
Send agreed notifications or records to the right owner and connect practical launch measurement where required.
Choose the website and enquiry capability your business requires
These are starting packages. Final price and timetable depend on content readiness, functionality, data handling, integrations and third-party requirements.
Essential Website
- Mobile-first WordPress build
- Up to five agreed pages
- Contact or enquiry form
- Basic on-page SEO foundations
- Security and backup configuration
- Analytics connection and CMS handover
- Two agreed revision rounds
Growth Website
- Everything included in Essential Website
- Up to eight agreed pages
- Industry or service landing-page structure
- Appointment booking or supported CRM connection
- Copy refinement from client-supplied facts
- Appropriate structured data
- Launch measurement plan
Website + Enquiry Automation
- Everything included in Growth Website
- Up to ten agreed pages
- One qualification, routing, acknowledgement, scheduling or structured-intake workflow
- Workflow testing and client acceptance
- Basic operating instructions
- Thirty days of limited post-launch support
A page count is not the complete scope
The written proposal also confirms page types, content responsibilities, forms, integrations, workflow rules, revision rounds, acceptance points, third-party costs and work specifically excluded.
Automate a defined hand-off, not an entire business relationship
The appropriate workflow depends on what the enquirer should provide, who owns the next action, what systems are supported and where human review remains necessary.
Qualification
Show relevant questions based on an agreed service, location, requirement or other useful criterion.
Structured intake
Collect the required details consistently while avoiding unnecessary sensitive information.
Acknowledgement
Confirm receipt and explain the expected response route using approved wording.
Routing or scheduling
Notify the agreed owner, create a supported record or offer an appropriate booking step.
Service enquiry triage
A visitor selects the required service, provides agreed facts, receives an acknowledgement and the enquiry is routed to the correct mailbox or owner.
Appointment request
An eligible visitor reaches a supported booking step, receives the applicable confirmation and the responsible person is notified.
CRM enquiry record
An agreed form creates or updates a supported CRM record with selected fields and a notification for human follow-up.
Structured document request
A visitor receives the appropriate request route, supplies the agreed information and the responsible person is notified for review.
Keep people responsible for judgement, promises and sensitive decisions
Automation should reduce routine handling while leaving exceptions, commercial decisions and higher-risk communication with an authorised person.
Handle an agreed repeatable step
- Collect approved enquiry fields
- Apply simple documented routing rules
- Send an approved receipt acknowledgement
- Create a supported record or notification
- Offer an approved scheduling route
- Record defined measurement events
Judgement and business accountability
- Assessment of unusual or complex enquiries
- Professional, regulated or legal decisions
- Pricing, credit and contractual commitments
- Complaints, safeguarding or sensitive matters
- Approval of important external communication
- Monitoring of failures and exceptional cases
Automation does not guarantee enquiries, conversion or sales
Results also depend on the offer, market, traffic, reputation, response quality and other business factors. MEG delivers the accepted website and workflow scope, not a guaranteed commercial outcome.
Four checkpoints from requirement to launch and handover
The timetable begins after scope, content responsibilities, dependencies and payment terms are agreed.
Requirement review
Clarify audiences, services, desired actions, required pages, integrations and practical success measures.
Scope and inputs
Confirm deliverables, responsibilities, content, access, exclusions, price, stages and acceptance points.
Build, connect and test
Create the responsive website, configure included enquiry components and complete agreed testing and revisions.
Approve, launch and hand over
Obtain approval, complete the agreed launch and provide applicable operating guidance and post-launch support.
MEG builds the accepted solution; the client owns business facts and approvals
The written proposal adjusts this responsibility map where a project has different requirements.
Design, configuration, testing and handover
- Page and enquiry structure within the accepted scope
- Responsive WordPress implementation
- Included forms, connections or workflow configuration
- Agreed technical and functional testing
- Revision rounds and acceptance support
- Applicable CMS or workflow operating guidance
Accurate content, authority and timely decisions
- Approved company, service and pricing facts
- Logos, brand assets and licensed media
- Privacy, cookie and other required legal wording
- Domain, hosting, email and third-party accounts
- Timely consolidated feedback and approvals
- Named owners for enquiries and ongoing operation
Separate major additions from the starting package
A clear boundary prevents a focused website project from quietly becoming an unlimited development, content or systems programme.
Additional creative and technical work
- Additional pages or page types
- Full copywriting, photography or video production
- Brand strategy or complete visual identity
- Complex e-commerce, memberships or portals
- Custom software, plugins or API development
- Data migration, cleansing or large product entry
Third-party products and ongoing operation
- Domain registration and website hosting
- Premium themes, plugins and stock media
- CRM, booking, email or automation subscriptions
- Payment-provider and transaction charges
- Advertising, SEO campaigns and content publishing
- Ongoing maintenance after included support ends
Price and payment stages are confirmed before work begins
Website projects are normally paid 50% to start and 50% before the approved website is launched. A proposal may use different milestones where project size, third-party costs or delivery stages require them.
- Public prices are starting packages in GBP
- Applicable tax is stated on the quotation
- Third-party costs are identified separately
- No launch occurs before the applicable approval and payment stage
Choose defined ongoing Digital Care
A completed website does not include indefinite updates, monitoring or support. An eligible WordPress website can be assessed for Digital Care from £79 per month.
View Digital CareQuestions about Websites & Enquiry Automation
Why are the prices described as starting packages?
Two websites with the same page count can require very different content, integrations, data handling and testing. The written proposal confirms the final scope and price before commitment.
Will MEG write all website content?
The client supplies approved facts and source content. Growth Website includes refinement of client-supplied facts, not unlimited research or full copywriting. Broader copywriting can be quoted separately.
Are domain registration and hosting included?
Not unless the proposal expressly includes them. The client normally owns and pays for the domain, hosting and third-party subscriptions. MEG can specify suitable requirements and configure agreed services.
Can you connect the website to our CRM or booking system?
Yes, where the selected system is supported and the connection fits the accepted package. Complex configuration, custom API work, data migration or wider CRM improvement is quoted separately.
Does automation replace human follow-up?
No. It can collect, acknowledge, route or schedule according to agreed rules. Your nominated person remains responsible for monitoring the process, handling exceptions and responding appropriately.
Will the website guarantee more leads or sales?
No. MEG can deliver a clearer website and enquiry journey, but commercial outcomes also depend on market demand, positioning, traffic, reputation, pricing and the quality and speed of follow-up.
What happens after launch?
The applicable handover and post-launch support are stated in the package and proposal. Ongoing updates, monitoring and support require an accepted Digital Care plan or a separately agreed scope.
Tell us what visitors should understand and do next
Share your services, intended audience, required pages and current enquiry process. We will recommend a suitable starting package and identify any workflow that deserves automation.