Generate valuation enquiries and keep property administration moving
MEG supports independent estate and letting agents with property-led websites, authorised CRM or property-feed connections, enquiry workflows and dedicated office-based business support.
Authorised property data · Written integration scope · Clear GBP pricing
Keep property information and enquiries moving at the speed clients expect
Begin with the operational delay: where a listing becomes outdated, a valuation lead lacks useful details or repeated coordination takes negotiators away from client conversations.
Listing freshness
Property status, price, media or descriptive information can become inconsistent when updates pass through several systems or people.
Fragmented enquiries
Valuation, landlord, buyer, tenant and viewing requests arrive with too little information or reach the wrong person.
Repeated coordination
Appointment confirmation, rescheduling, feedback requests and routine updates consume time across the working day.
Administrative backlog
CRM records, applicant registration, content changes and follow-up tasks compete with valuation, instruction and negotiation work.
Improve the property journey, add recurring capacity or define both
A digital project changes how listings and enquiries are presented or routed. Dedicated Business Support provides recurring administrative capacity around the agency’s procedures. Each task must have a clear owner.
See how MEG worksDigital Services & Business Systems
MEG delivers the approved digital scope after reviewing the property-data source and required connections.
- Searchable sales and lettings listings with list-and-map views
- Filters for location, radius, price, bedrooms and property type
- Individual property pages and structured enquiry forms
- CRM or property-feed connection after technical review
Dedicated Business Support
MEG recruits against an agreed role and provides the managed Islamabad workplace after the agency approves the preferred candidate.
- Part-time, full-time or specialist arrangement
- Written role boundary, working hours and reporting route
- Client-approved CRM, inbox, website and data permissions
- MEG manages workplace, attendance and service coordination
Create a useful route from property discovery to a structured enquiry
The final structure depends on the agency’s sales and lettings model, listing source, supported connection methods and local coverage. Property data and enquiry rules are confirmed before development.
A mobile-first search experience built around available authorised data
- Searchable sales and lettings listings
- List-and-map view with clustering where appropriate
- Location, radius, price, bedroom and property-type filters
- Individual pages using fields supplied by the authorised source
- Approved images, floorplans, EPC information and key features
- Clear status and contact actions on relevant pages
Different routes for different property intentions
- Book-a-valuation and landlord enquiry funnels
- Viewing and request-details forms
- Buyer and tenant registration journeys
- Area guides and local-search foundations
- Structured notifications and enquiry routing
- CRM or property-feed connection after technical review
Property data must come from an authorised source
Listings must come from the client agency’s authorised CRM, property feed or supplied and licensed dataset. MEG will not scrape or republish data from Rightmove or another portal without permission. The client agency remains responsible for listing accuracy, required material information, status updates and approval of published property content.
Recurring administrative support shaped around agency systems and escalation rules
These are representative support roles. The final brief defines permitted administrative tasks, required experience, working hours, client-authorised systems, approved wording and decision boundaries.
Property Listing Coordinator
Maintains property records and website content using information approved and supplied by the agency.
- Enter or update approved property details
- Upload supplied images, floorplans and documents
- Flag missing, conflicting or outdated information
Applicant Registration Assistant
Collects agreed buyer or tenant requirements and prepares records for the agency’s follow-up.
- Record requirements using approved questions
- Create or update applicant CRM records
- Route complex or priority enquiries to the agency
Viewing Scheduler
Coordinates viewing administration within the availability and instructions provided by the client.
- Offer or confirm approved viewing slots
- Send confirmations and manage rescheduling
- Record feedback requests and follow-up status
Landlord & Tenant Enquiry Assistant
Handles initial administrative responses and routes matters according to agency categories and escalation rules.
- Acknowledge and categorise agreed enquiry types
- Collect information requested by the agency
- Escalate advice, disputes and urgent matters
Property CRM Administrator
Maintains administrative records that support consistent enquiry, appointment and listing follow-up.
- Update approved contact and property fields
- Maintain task, note and follow-up status
- Prepare operational lists and exception reports
Website Content Assistant
Supports routine website housekeeping using the agency’s approved property and local-area content.
- Update approved area and service content
- Check links, forms and listing-page presentation
- Coordinate removal or correction requests
Review the data source before promising the property experience
The website and Dedicated Business Support routes can serve the same operation, but the digital connection and recurring role must each be defined clearly.
Review
Confirm the CRM, feed, available fields, permissions, update frequency and technical documentation.
Map
Define discovery, enquiry, routing, follow-up and agency decision points.
Control
Agree data ownership, access, publishing approval, responsibilities and exclusions in writing.
Implement
Build and test the approved journey, or recruit and obtain client approval for the candidate.
Verify
Test listing updates, forms, routing and operating hand-offs before public launch or role start.
Agency and professional responsibility remains with the client
MEG provides only the accepted digital service or administrative business-support role. The client and its authorised personnel remain responsible for instructions, listing and material-information accuracy, valuation, availability, offers, negotiation, tenancy, property management, lawful data use and regulated decisions. MEG does not provide property, valuation, legal, financial or tenancy advice.
Scope the website after reviewing the authorised CRM or feed
A property website with searchable listings cannot be priced responsibly until MEG has reviewed the authorised data source, connection method and required journey. Digital Care and Dedicated Business Support retain their published starting prices.
What an estate or letting agent should clarify before proceeding
Can MEG build a searchable property website without reviewing our CRM or feed?
No responsible scope or price can be confirmed until the authorised source, available fields, update method, documentation, permissions and required search journey have been reviewed.
Can property listings be copied from Rightmove or another portal?
Not without permission and a lawful, supported source. Listings must come from the agency’s authorised CRM, property feed or supplied and licensed dataset. MEG will not scrape or republish portal data without authorisation.
Who is responsible for listing accuracy and material information?
The client agency remains responsible for the accuracy, completeness, status, required material information and publication approval of property content. MEG implements only approved information from authorised sources.
Can a dedicated person handle valuation, tenancy or negotiation decisions?
No. A dedicated support role may complete agreed administrative tasks, but valuation, offers, negotiation, tenancy, property-management, advice and regulated decisions remain with the client’s authorised personnel.
Where does a dedicated team member work?
The approved person works from MEG’s managed office in Islamabad, Pakistan. MEG manages the workplace, attendance and service coordination; the client provides role procedures, authorised systems, training, priorities and work approval.
How is access to property and applicant data controlled?
The service order records permitted tasks, authorised systems and applicable access. Named accounts and least-privilege permissions should be used where available. The client remains responsible for lawful data use, source permissions and approval of access.
Show us your CRM, listing source and current enquiry workflow
MEG will separate the digital connection requirement from recurring administrative capacity, then propose the appropriate next step with a written scope.